Previous incidents
Email code-based login degraded
Resolved Jul 16, 2026 at 12:27pm UTC
Email code-based login is operating normally again. The upstream authentication provider has resolved the incident, and we have confirmed that login emails are being delivered successfully.
1 previous update
Elevated authentication errors in Giga Console UI and CLI
Resolved Jul 16, 2026 at 10:36am UTC
The issue has been resolved, and the Giga Console is operating normally.
2 previous updates
Increased voice connection and transfer failures
Resolved Jun 18, 2026 at 5:20pm UTC
We are now fully recovered. Connections and call transfer requests are no longer experiencing any issues.
2 previous updates
Call Failures
Resolved May 29, 2026 at 1:37am UTC
The issue has been fixed.
1 previous update
Voice Connection Issues
Resolved May 28, 2026 at 3:54pm UTC
The upstream issue has been resolved and call connection latency has returned to normal levels.
1 previous update
Elevated call connection latency
Resolved May 8, 2026 at 1:40am UTC
Issue has been resolved
3 previous updates
Voice pipeline degraded
Resolved May 2, 2026 at 2:29am UTC
Voice calls were degraded for a window earlier today; impact was
larger than the Apr 29 incident. Chat and email were not affected.
Service has recovered.